Are responsible for keeping the airline running. From takeoff to touchdown, our team members represent our shared commitment to service, excellence and humanity. They’re proudly dedicated to our customers and to each other. Hear their stories and why they choose to work for the world’s largest airline.
Candidates selected for new hire training must complete ground school and Initial Operating Experience (IOE). Training is conducted at our Flight Academy located at Envoy headquarters in Irving, Texas. Ground school consists of classroom and cabin simulator training.